Welcome to our FAQ page! Here you will find answers to the most common questions about our products, services, and company policies. Our goal is to assist you quickly and efficiently. If your question is not answered here, please don’t hesitate to contact our office team directly. We are always committed to addressing your concerns promptly and providing you with the best possible service.
1. General Information!
Opening Hours: Monday to Friday from 08:00 AM to 05:00 PM
Office Address: Blauig Automation GmbH
Stuttgarter Straße 23, 74211 Leingarten,
Germany
Production Address: GSM Motion Sp. z o.o. Sp.k.
ul. Gen. Chlapowskiego 35
PL – 64-010 Krzywin,
Poland
2. Partner for Machine and Plant Engineering!
You can receive our products fully automated, or you can automate them yourself.
We can also offer our products as private label.
3. What system sizes can we offer?
You can purchase individual conveyor modules from us, or complete fully automated systems.
For us, it doesn’t matter whether the systems are small or large.
4. What is conveyor technology?
Conveyor technology encompasses the systems and machines used for transporting, lifting, and handling goods and materials.
5. What types of conveyor technology do we offer?
We offer a wide range of conveyor technology, including conveyor belts, roller conveyors, chain conveyors, lifting devices, and customized conveyor solutions.
6. What are the benefits of automation?
1. Productivity Increase Automation allows continuous production without breaks, leading to a significant increase in productivity.
2. Cost Reduction By using automated systems, companies can reduce labor costs as fewer manual interventions are required.
3. Improved Quality and Consistency Automated processes ensure consistent product quality by minimizing human errors.
4. Increased Safety Automation can take over dangerous tasks, improving employee safety and reducing workplace accidents.
5. Better Resource Utilization By optimizing processes, resource consumption is reduced, and efficiency is increased.
6. Flexibility and Scalability Automated systems can be quickly adapted to changing production requirements, allowing companies to expand their capacity when needed.
7. Data Availability and Analysis Automation systems collect and analyze data in real-time, enabling better decisions and optimizations.
8. Shorter Lead Times Automated processes speed up production and significantly reduce lead times.
9. Competitiveness Companies using automation can respond faster to market demands and position themselves better against the competition.
10. Sustainability More efficient processes and reduced resource consumption through automation contribute to sustainability and environmental friendliness.
7. Which industries do we serve?
Our conveyor technology solutions are used in various industries, including logistics, chemicals and pharmaceuticals, machine and plant engineering, industrial manufacturing, and many more.
8. Do you offer customized solutions?
Yes, we develop and manufacture customized conveyor technology solutions that are precisely tailored to the needs and requirements of your production processes.
9. How can I place an order?
Orders can be placed by phone, email, or through our website. Our sales team is available to assist you with any questions.
10. How long does delivery take?
Delivery times vary depending on the product and project scope. Standard products are typically available within 1-4 weeks, while customized solutions may take longer.
11. Do you offer installation services?
Yes, we offer comprehensive installation services through our experienced technician team to ensure that your conveyor and storage systems are installed correctly and efficiently.
12. How often should the conveyor technology be maintained?
Regular maintenance is crucial for the longevity and efficiency of your conveyor systems. We recommend maintenance at least once a year, or more frequently depending on usage and load.
Our service team will be happy to provide you with detailed advice on this topic.
13. What should I do if my conveyor or storage system breaks down?
In the event of a breakdown, you can reach our technical support 24/7. Our team will assist you as quickly as possible with troubleshooting and repairs.
14. Are there training sessions for operating and maintaining the systems?
Yes, we offer training for your employees to ensure they are familiar with the operation and maintenance of the systems.
15. How can I request a quote?
Quotes can be requested through our website, by phone, or via email. Our sales team will be happy to create a non-binding quote based on your specific requirements
